Shipping
Fast, Reliable Delivery
We ship fresh sesame oil to your door with care. Learn about our shipping options and policies.
Shipping Options
Choose the shipping method that works best for you.
Standard Shipping
Reliable delivery for everyday orders
5-7 business days
Expedited Shipping
Faster delivery when you need it sooner
2-3 business days
Express Shipping
Get your order as quickly as possible
1-2 business days
π Free Standard Shipping on Orders Over $50!
Stock up on your favorite sesame oil and enjoy free delivery.
Delivery Zones
Continental United States
We ship to all 48 continental states with multiple shipping options available.
Delivery time: Standard: 5-7 days | Expedited: 2-3 days | Express: 1-2 days
Alaska & Hawaii
Delivery to Alaska and Hawaii available via standard and expedited shipping.
Delivery time: Standard: 7-10 days | Expedited: 4-6 days
Canada
We ship to all Canadian provinces. Customs fees may apply and are the responsibility of the recipient.
Delivery time: Standard: 7-14 days | Express: 3-5 days
Order Processing
π¦ When will my order ship?
Orders are typically processed and shipped within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.
π§ Order Confirmation
You'll receive an order confirmation email immediately after placing your order. Once your order ships, you'll receive a second email with tracking information.
π Tracking Your Order
Track your shipment using the tracking number provided in your shipping confirmation email. You can also log into your account to view real-time order status.
π Delivery Address
Please ensure your shipping address is accurate. We ship to both residential and commercial addresses. PO Boxes are accepted for standard shipping only.
International Shipping
Currently, we ship within the United States and Canada. We're working on expanding our international shipping options to serve customers worldwide.
Interested in international delivery? Contact us to let us know where you're located, and we'll notify you when shipping becomes available in your area.
Shipping FAQ
What if I'm not home when my package arrives?
If you're not available, the carrier will typically leave the package in a safe location or leave a notice with pickup instructions. You can also sign up for delivery notifications and request specific delivery instructions through the carrier's website using your tracking number.
Can I change my shipping address after ordering?
Address changes can only be made within 2 hours of placing your order. Contact us immediately at wisdom@Nile Valleybeauty.com if you need to update your shipping address. After processing begins, address changes may not be possible.
Do you offer Saturday delivery?
Saturday delivery is available with our Express shipping option in select areas. This option will be displayed at checkout if available for your address.
Will my sesame oil survive hot weather during shipping?
Yes! Sesame oil is stable at room temperature. However, if you're concerned about summer heat, we recommend choosing expedited shipping during very hot months to minimize transit time.
What if my package is lost or stolen?
If your tracking shows the package as delivered but you haven't received it, first check with neighbors and all possible delivery locations. If it's truly missing, contact us within 7 days and we'll file a claim with the carrier and work to resolve the issue quickly.