Terms of Service

Terms & Conditions

Please read these terms carefully before using our website or purchasing our products.

Last Updated: November 2, 2025

Welcome to Nile Valley. By accessing our website or purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully.

1. Acceptance of Terms

By accessing and using the Nile Valley website (sesamesweet.com), you accept and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our website or purchase our products.

2. Use of Website

You may use our website for lawful purposes only. You agree not to:

  • Use the website in any way that violates applicable laws or regulations
  • Engage in any conduct that restricts or inhibits anyone's use of the website
  • Attempt to gain unauthorized access to our systems or networks
  • Use automated systems (bots, scrapers) without our written permission
  • Transmit viruses, malware, or any harmful code
  • Interfere with the security features of the website

3. Account Registration

To access certain features of our website, you may need to create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Keep your password confidential and secure
  • Notify us immediately of any unauthorized use of your account
  • Be responsible for all activities that occur under your account

4. Product Information and Pricing

We strive to provide accurate product descriptions and pricing. However:

  • Product colors may vary slightly due to monitor settings
  • We reserve the right to correct pricing errors
  • Product availability is subject to change without notice
  • We may limit quantities available for purchase
  • Prices are subject to change without notice

5. Orders and Payment

When you place an order, you agree that:

  • You are authorized to use the payment method provided
  • Your order constitutes an offer to purchase products
  • We reserve the right to refuse or cancel any order
  • Payment must be received before order fulfillment
  • All prices are in USD unless otherwise stated

6. Shipping and Delivery

We ship to addresses within the United States and Canada. Shipping terms:

  • Delivery timeframes are estimates and not guaranteed
  • Risk of loss transfers to you upon delivery to the carrier
  • You are responsible for providing accurate shipping information
  • Additional customs fees may apply for international orders
  • We are not responsible for delays caused by shipping carriers

7. Returns and Refunds

We accept returns of unopened products within 30 days of delivery. Our return policy includes:

  • Products must be unopened and in original condition
  • Return shipping costs are the customer's responsibility (except for defective products)
  • Refunds are processed within 5-7 business days of receiving the return
  • Refunds are issued to the original payment method

8. Intellectual Property

All content on our website, including text, images, logos, graphics, and software, is the property of Nile Valley or our licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content without our written permission. Limited use for personal, non-commercial purposes is permitted.

9. Product Disclaimers

Our products are sold for culinary use. While sesame oil has many health benefits:

  • Our products are not intended to diagnose, treat, cure, or prevent any disease
  • Consult a healthcare professional before using for therapeutic purposes
  • We are not responsible for allergic reactions or adverse effects
  • Product results may vary by individual

10. Limitation of Liability

To the maximum extent permitted by law, Nile Valley shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits, revenue, or data
  • Damages resulting from use or inability to use our products or website
  • Damages from unauthorized access to or alteration of your data

11. Indemnification

You agree to indemnify and hold Nile Valley, its officers, employees, and agents harmless from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from:

  • Your use of our website or products
  • Your violation of these Terms of Service
  • Your violation of any rights of another party
  • Your violation of applicable laws or regulations

12. Governing Law and Disputes

These Terms of Service are governed by the laws of the State of California, without regard to its conflict of law provisions.

Any disputes arising from these terms or your use of our website shall be resolved through binding arbitration in San Francisco, California, except that either party may seek injunctive relief in court.

13. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of the website after changes are posted constitutes acceptance of the modified terms.

We will indicate the date of the last update at the top of these terms.

14. Severability

If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

15. Entire Agreement

These Terms of Service, along with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and Nile Valley regarding your use of our website and products.

16. Contact Information

For questions about these Terms of Service or any aspect of your order, please contact us at [email protected] or call (555) 123-4567.

Contact Us

If you have questions about these Terms of Service, please contact us:

Email: [email protected]

Mail: Nile Valley, 123 Artisan Way, Suite 100, San Francisco, CA 94102

Phone: (555) 123-4567